Shaun DickerUser Manual
A user manual for working with me

Shaun Dicker How I work

Delivery Lead at John Lewis Partnership, placed through Equal Experts and based in Johannesburg. I help software engineering teams build the right thing, ship it on time, and do it without chaos.

This manual tells you how I work, what I am good at, and where I will get in your way, so you do not have to spend six months working it out.

Johannesburg · South African Standard Time Delivery Lead John Lewis Partnership via Equal Experts

Right now

Select a clock to read the timeline in that time zone.

Checking…

My working day, shown in South African Standard Time

Working blocks, 10:00 to 13:00, 14:00 to 17:00 and 20:00 to 22:00 SAST Lunch, 13:00 to 14:00 SAST
Morning
Afternoon
Evening
Lunch
Now
Hour marks in Johannesburg timeHover, drag or use the arrow keys on the bar to compare times.
Availability

When I work and how to reach me

I sit in South African Standard Time (SAST), which runs 1 hour ahead of British Summer Time and 2 hours ahead of Greenwich Mean Time. My afternoon ends before yours does, so anything you need from me is best raised in your morning. If you are in Mumbai or Pune, India Standard Time runs 3½ hours ahead of me, so my working day is your afternoon and evening.

3hours

Morning block

I work 10:00 to 13:00 SAST, Monday to Friday.

UK summer
09:00 to 12:00
UK winter
08:00 to 11:00
India
13:30 to 16:30
60minutes

Lunch

I take lunch 13:00 to 14:00 SAST, and I am away from my desk for it.

UK summer
12:00 to 13:00
UK winter
11:00 to 12:00
India
16:30 to 17:30
3hours

Afternoon block

I work 14:00 to 17:00 SAST, Monday to Friday.

UK summer
13:00 to 16:00
UK winter
12:00 to 15:00
India
17:30 to 20:30
2hours

Evening block

I work 20:00 to 22:00 SAST, Monday to Friday.

UK summer
19:00 to 21:00
UK winter
18:00 to 20:00
India
23:30 to 01:30
Important

If it is genuinely urgent, say so in the first line of the message. I will drop what I am doing.

Communication

How I communicate

I am methodical and analytical. I want an agenda, and I want each point taken to a conclusion before we move on. I analyse the facts thoroughly before I act, and I will ask you where your numbers came from.

The flip side is a gap you should plan around. I will not naturally open with the big picture, the future, or the human impact of a decision. Ask me for those explicitly and I will give them to you. Do not read my silence on them as an absence of thought.

Start with context, not “hi”. I am a fan of nohello.net.

Face to face first

Face to face is my first choice for anything important. Failing that, book a video call, Zoom, Teams or Google Meet.

Chat, with context

Slack and Teams work for quick items, though replies may not be immediate. Start with context, not “hi”.

Bring the evidence

Bring me facts, examples and numbers. Vague input is the fastest way to lose me.

Heads up

Stick to the agenda and take each point to a conclusion. Being all over the place costs you my attention.

Working with ADHD

How I work best with ADHD

I have ADHD. It shapes how I take in, hold and prioritise information, most of all in busy meetings or when priorities change quickly. It is also part of why I lean on agendas, written plans and clear structure. What helps me is simple, and most of it is good practice for any team.

If I ask a clarifying question, or take a moment to organise my thoughts, I am making sure we get it right. It is never a lack of engagement.

Make it explicit

Spell out the request, the decision and who owns it. I do my best work when nothing has to be inferred.

Put it in writing

Follow important actions and decisions with a short written note. If it is on the page, it gets done.

Flag what is urgent

Tell me clearly what is urgent and by when. A concrete date beats “soon”, and it helps me prioritise accurately.

Tell me when priorities shift

Say what has changed and what drops off. It lets me refocus quickly without losing the thread.

Important

Help me get started. A clear first step and a visible way to see progress turn a big task into momentum.

Note

If something is not working, tell me directly and specifically. A concrete example lets me act on it straight away.

Collaboration

How I work with a team

I bring structure and high standards. I keep an eye on the people and the projects I am responsible for, and I am patient with process.

I plan, then I move

I plan the work, break long efforts into short-term plans, and work through each one in order.

Consensus, then pace

I prefer consensus once the options have been examined, and I move quickly once the plan is chosen.

Details, tracked

I track details methodically and I will expect the same diligence from you.

Predictable beats improvised

I am most productive where standards and behaviour are predictable. Teams where everyone does their own thing strike me as risky.

Important

I contribute best by making things better, not by inventing them from scratch. I am an incremental innovator, not a radical disruptor.

Strengths

What I am strong at

I spot risks early, solve problems, and create orderly delivery. Here is what that buys you on a programme.

I draw risks into the open, assess them, and reduce them, rather than hoping they go away.

Broken things energise me. I enjoy diagnosing a failure and bringing the thing back to life.

I solve problems methodically, weighing the alternatives and thinking each step through.

I turn strategy into practical, feasible actions, and I will test whether a direction is actually viable.

I run on routines, timelines and structure, because that is how I stay productive when the work gets messy.

I apply the rules evenly to everyone, so people know where they stand and what is expected of them.

Blind spots

Where I need you to push back

These are my known blind spots. I already know about them, so you are not telling me anything new by raising one.

Select any blind spot to read what to do about it.

Note

If I seem quiet, I am thinking, not disengaged. I do not talk a lot, and I am not one to trumpet my own work as it happens.

Conflict

How I handle disagreement

Raise the issue quickly and directly. Suggest a private chat and outline the concern. I aim to understand the facts, agree the actions, and move forward.

There is an honest tension here worth naming. I am asking you to raise things directly precisely because my own default is to let them go. So if something between us is not working, you will almost always have to start that conversation. I will meet you properly once it is open.

Feedback

Feedback and recognition

Offer feedback privately and candidly. I listen closely and I appreciate direct examples. I give feedback promptly, usually one to one, and I balance critique with practical suggestions.

Important

Give hard feedback in private and evidence it. I take criticism to heart, so a specific example lands far better than a general impression.

Recognition that lands

A sincere private thank you or note means a great deal. Public praise is fine but optional. Small acknowledgements beat big fanfare.

What motivates me

Gratitude for a job well done is enough. Grand rewards are not what motivates me.

Values

What I value at work

What I run on

Integrity, fairness, and hard work are the most important values to me. I believe everyone can succeed through effort and learning. I value clear roles, reliable processes, and measurable outcomes.

What drains me

Low standards drain my energy. Slack greetings without context, last-minute scope changes, and “good enough” quality all frustrate me. The dislike of surprises is the same trait as the discipline, so you get both or neither.

The short version

How to get the best from me

Five things, ranked by how much difference they make.

0 of 5 tried so far

Tick the ones you have tried. Your ticks stay in this browser only.

Ask me questions. I enjoy sharing what I know, once you have got me started.